Assistant Store Manager - Lead Customer Experience

Family Dollar; Richton (MS); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Richton, MS is seeking an Assistant Store Manager to help with store operations, customer service, and team development. You will assist with daily store activities and support the Store Manager in supervising and training staff.

The role requires strong communication, organizational, and customer service skills, with the ability to work in a high-energy team environment. Full-time position with ongoing duties and potential advancement within the store.

Qualifications

• High school diploma or equivalent preferred.
• Ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs and perform physical tasks.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills required.
• Strong problem solving and decision-making skills required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor; maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (payroll, scheduling, cash deposits) and loss prevention.
• Maintain clean, well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies including safety guidelines and ensure associates follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Maintain store cleanliness including bathrooms, floors, and waste removal.
• Other duties as assigned.

Skills

Customer service

Communication

Teamwork

Problem solving

Organizational skills

Interpersonal skills

Written skills

Education

High school diploma or equivalent

Job description

Family Dollar in Richton, MS is seeking an Assistant Store Manager to help with store operations, customer service, and team development. You will assist with daily store activities and support the Store Manager in supervising and training staff.

The role requires strong communication, organizational, and customer service skills, with the ability to work in a high-energy team environment. Full-time position with ongoing duties and potential advancement within the store.