Assistant Store Manager — Lead Customer Experience

Community Choice Financial Family of Brands; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive new hire training program

Educational Reimbursement Program

401(k) with company match

Paid Time Off

Job summary

Community Choice Financial Family of Brands in Houston, Texas, seeks an Assistant Store Manager to provide leading customer service and develop their leadership skills. In this role, you will assist in managing store operations, train Customer Service Representatives, and ensure compliance with company standards. Candidates should have a High School Diploma, prior leadership experience, and strong communication skills. This position requires a full-time commitment with opportunities for career advancement and a comprehensive training program.

Qualifications

• At least 3 months of supervisory or leadership experience.
• Minimum one year experience in customer service or retail.
• Valid driver's license and auto insurance required.

Responsibilities

• Provide exceptional customer experience throughout the loan/pawn process.
• Assist account management and recovery processes.
• Develop customer relationships to build new business.

Skills

Customer service

Leadership experience

Communication skills

Interpersonal skills

Education

High School Diploma or equivalent

Associate degree or higher

Tools

Point of Sale

Microsoft Office

Job description

Community Choice Financial Family of Brands in Houston, Texas, seeks an Assistant Store Manager to provide leading customer service and develop their leadership skills. In this role, you will assist in managing store operations, train Customer Service Representatives, and ensure compliance with company standards. Candidates should have a High School Diploma, prior leadership experience, and strong communication skills. This position requires a full-time commitment with opportunities for career advancement and a comprehensive training program.