Assistant Store Manager: Lead, Coach, Grow Loyalty

Miniso

Scranton (Lackawanna County)

Presencial

USD 25.000 - 34.000

Jornada completa

Hace 2 días
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Descripción de la vacante

Miniso is seeking an Assistant Store Manager in Scranton to support the Store Manager in daily operations, coach a team of Shift Leads and Sales Associates, maintain merchandising standards, and drive sales performance. The role emphasizes exceptional customer service, adherence to policies, and active participation in inventory management and staff development.

You will lead by example, train and mentor trainees, promote the Miniso membership program, and help ensure a safe, organized, and

Formación

  • Proven successful experience in retail management.
  • Strong leadership, organizational, and customer management skills.
  • Excellent communication and interpersonal abilities.

Responsabilidades

  • Lead a dynamic team of Shift Leads and Sales Associates.
  • Support Store Manager in maintaining merchandising standards and driving sales.
  • Promote the Miniso membership program to build loyalty and increase retention.
  • Assist in recruitment, training, staffing, and retention of store talent.
  • Assist in inventory management, processing shipments, and handling damages/returns.
  • Ensure adherence to policies, procedures, and Miniso handbook guidelines.

Conocimientos

Leadership
Retail management
Customer service
Training & mentoring
Inventory control

Educación

High school diploma or equivalent
Associate degree or higher preferred in Business/Related field

Descripción del empleo

Miniso is seeking an Assistant Store Manager in Scranton to support the Store Manager in daily operations, coach a team of Shift Leads and Sales Associates, maintain merchandising standards, and drive sales performance. The role emphasizes exceptional customer service, adherence to policies, and active participation in inventory management and staff development.

You will lead by example, train and mentor trainees, promote the Miniso membership program, and help ensure a safe, organized, and

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