Assistant Store Manager — Lead, Coach & Drive Sales

E&H Ace Hardware; Dover (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holiday pay

Employee Assistance Program

Logo-branded uniforms and outerwear

Job summary

E&H Ace Hardware, Dover, OH, is seeking an energetic Assistant Store Manager to support daily operations, coach team members, and drive sales on the sales floor. You will work closely with the Store Manager to create a welcoming, productive environment, supervise opening/closing, and ensure accurate merchandising and inventory control.

The role requires a high school diploma, retail leadership experience, strong communication skills, and a willingness to work evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent.
• 1+ years of retail leadership or supervisory experience.
• Strong communication, organizational, and multitasking skills.
• Proficiency with basic computer applications (Microsoft Office, Teams).
• Ability to lead others while also working independently.
• Familiarity with hardware or home improvement retail is a plus.
• Ability to lift up to 50 lbs and stand for extended periods.
• Availability to work a flexible schedule including weekends and evenings.

Responsibilities

• Coach and train team members using E&H's Customer First Sales Culture.
• Lead by example in providing helpful, solution-based service to every customer.
• Supervise daily store operations including opening, closing, and manager-on-duty shifts.
• Support merchandising and ensure promotional signage and seasonal displays are accurate and complete.
• Help customers with purchases, returns, special orders, and online fulfillment.
• Manage inventory through cycle counts and stock-level monitoring.
• Oversee the accurate receiving, checking-in, and stocking of merchandise.
• Maintain a clean, organized sales floor, stock room, and outdoor areas.
• Participate in store resets and reorganizations.
• Address and resolve customer or employee concerns professionally and promptly.
• Foster a safe and secure store environment and take proactive steps to prevent theft and accidents.
• Operate store systems including POS and ACENET with confidence.
• Be flexible and available to work evenings, weekends, and holidays as needed.

Skills

Communication

Organizational

Multitasking

Leadership

Customer service

Education

High school diploma

Tools

Microsoft Office

Teams

Job description

E&H Ace Hardware, Dover, OH, is seeking an energetic Assistant Store Manager to support daily operations, coach team members, and drive sales on the sales floor. You will work closely with the Store Manager to create a welcoming, productive environment, supervise opening/closing, and ensure accurate merchandising and inventory control.

The role requires a high school diploma, retail leadership experience, strong communication skills, and a willingness to work evenings, weekends, and holidays.