Retail Assistant Manager - Lead Team & Elevate Service

E&H Ace Hardware; Middlefield Township (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, dental, and vision insurance (

401(k) with company match

Paid time off and holiday pay

Employee Assistance Program

Logo-branded uniforms and outerwear

Job summary

E&H Ace Hardware is seeking an enthusiastic and reliable Assistant Store Manager to support daily operations of a locally owned retail store in Ohio. This leadership role focuses on driving sales, coaching teammates, and ensuring smooth day-to-day execution on the sales floor.

As an Assistant Store Manager, you’ll work closely with the Store Manager to create a welcoming, productive, and well-organized retail space, while helping team members grow and ensuring customers get what they need to

Qualifications

• High school diploma or equivalent.
• 1+ years of retail leadership or supervisory experience preferred.
• Strong communication, organizational, and multitasking skills.
• Proficiency with basic computer applications (Microsoft Office, Teams, etc.).
• Ability to lift up to 50 lbs and stand for extended periods.
• Availability to work weekends and evenings.

Responsibilities

• Coach and train team members using E&H’s Customer First Sales Culture.
• Lead by example in providing helpful, solution-based service to every customer.
• Supervise daily store operations including opening, closing, and manager-on-duty shifts.
• Support merchandising and ensure promotional signage and seasonal displays are accurate and complete.
• Help customers with purchases, returns, special orders, and online fulfillment.
• Manage inventory through cycle counts and stock-level monitoring.
• Oversee the accurate receiving, checking-in, and stocking of merchandise.
• Maintain a clean, organized sales floor, stock room, and outdoor areas.
• Participate in store resets and reorganizations.
• Address and resolve customer or employee concerns professionally and promptly.
• Foster a safe and secure store environment and take proactive steps to prevent theft and accidents.
• Operate store systems including POS and ACENET with confidence.

Skills

Communication skills

Organizational skills

Multitasking

Customer service

Leadership

Team supervision

Education

High school diploma or equivalent

Tools

Microsoft Office

Teams

POS systems

ACENET

Job description

E&H Ace Hardware is seeking an enthusiastic and reliable Assistant Store Manager to support daily operations of a locally owned retail store in Ohio. This leadership role focuses on driving sales, coaching teammates, and ensuring smooth day-to-day execution on the sales floor.

As an Assistant Store Manager, you’ll work closely with the Store Manager to create a welcoming, productive, and well-organized retail space, while helping team members grow and ensuring customers get what they need to