Retail Assistant Store Manager — Lead Sales & Service

E&H Hardware Group, LLC; Bucyrus (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid time off and holiday pay

Employee Assistance Program

Employee discount

Job summary

E&H Ace Hardware, operated by E&H Hardware Group, seeks an enthusiastic Assistant Store Manager to support daily operations, drive sales, coach teammates, and ensure smooth execution on the sales floor. You will collaborate with the Store Manager to maintain a welcoming space and help customers complete projects.

Ideal candidates will have retail leadership experience, strong communication skills, and a flexible schedule including evenings and weekends.

Qualifications

• High school diploma or equivalent.
• 1+ years of retail leadership or supervisory experience.
• Strong communication, organizational, and multitasking skills.
• Proficiency with basic computer applications (Microsoft Office, Teams, etc).
• Ability to lead others while also working independently.
• Familiarity with hardware or home improvement retail is a plus.
• Ability to lift up to 50 lbs and stand for extended periods.
• Availability to work a flexible schedule including weekends and evenings.

Responsibilities

• Coach and train team members using E&H’s Customer First Sales Culture
• Lead by example in providing helpful, solution-based service to every customer
• Supervise daily store operations including opening, closing, and manager-on-duty shifts
• Support merchandising and ensure promotional signage and seasonal displays are accurate and complete
• Help customers with purchases, returns, special orders, and online fulfillment
• Manage inventory through cycle counts and stock-level monitoring
• Oversee the accurate receiving, checking-in, and stocking of merchandise
• Maintain a clean, organized sales floor, stock room, and outdoor areas
• Participate in store resets and reorganizations
• Address and resolve customer or employee concerns professionally and promptly
• Foster a safe and secure store environment and take proactive steps to prevent theft and accidents
• Operate store systems including POS and ACENET with confidence
• Be flexible and available to work evenings, weekends, and holidays as needed

Skills

Retail leadership

Customer service

Team coaching

Communication

Multitasking

Education

High school diploma

Tools

ACENET

POS systems

Microsoft Office

Job description

E&H Ace Hardware, operated by E&H Hardware Group, seeks an enthusiastic Assistant Store Manager to support daily operations, drive sales, coach teammates, and ensure smooth execution on the sales floor. You will collaborate with the Store Manager to maintain a welcoming space and help customers complete projects.

Ideal candidates will have retail leadership experience, strong communication skills, and a flexible schedule including evenings and weekends.