Retail Assistant Store Manager: Lead Sales & Team Growth

E&H Hardware Group, LLC; Dover (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off and Holidays

Employee discount

Uniforms provided

Job summary

E&H Ace Hardware, part of E&H Hardware Group, LLC, is seeking an enthusiastic Assistant Store Manager to support daily operations in a local Ace Hardware store. You will work closely with the Store Manager to drive sales, coach teammates, and ensure a smooth, customer-focused experience on the floor.

You’ll lead by example in providing helpful service, supervise opening/closing shifts, manage inventory, and assist customers with purchases and returns.

Qualifications

• High school diploma or equivalent is required.
• 1+ years of prior retail leadership or supervisory experience preferred.
• Strong communication, organizational, and multitasking skills.
• Proficiency with basic computer applications (Microsoft Office, Teams, etc.).

Responsibilities

• Coach and train team members using E&H’s Customer First Sales Culture.
• Lead by example in providing helpful, solution-based service to every customer.
• Supervise daily store operations including opening, closing, and manager-on-duty shifts.
• Support merchandising and ensure promotional signage and seasonal displays are accurate and complete.
• Help customers with purchases, returns, special orders, and online fulfillment.
• Manage inventory through cycle counts and stock-level monitoring.
• Oversee the accurate receiving, checking-in, and stocking of merchandise.
• Maintain a clean, organized sales floor, stock room, and outdoor areas.
• Participate in store resets and reorganizations.
• Address and resolve customer or employee concerns professionally and promptly.
• Foster a safe and secure store environment and take proactive steps to prevent theft and accidents.
• Operate store systems including POS and ACENET with confidence.
• Be flexible and available to work evenings, weekends, and holidays as needed.

Skills

Leadership

Customer service

Communication

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Teams

Job description

E&H Ace Hardware, part of E&H Hardware Group, LLC, is seeking an enthusiastic Assistant Store Manager to support daily operations in a local Ace Hardware store. You will work closely with the Store Manager to drive sales, coach teammates, and ensure a smooth, customer-focused experience on the floor.

You’ll lead by example in providing helpful service, supervise opening/closing shifts, manage inventory, and assist customers with purchases and returns.