Assistant Store Manager - Incentive Pay & Growth

Goodwill Industries of the Southern Piedmont, Inc.; Gastonia (NC); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Starting pay $20.95/hour

Merit increases

Career development

Employee discounts

Full benefits

Job summary

Goodwill Industries of the Southern Piedmont, Inc. is seeking an Assistant Store Manager to help lead daily operations of a Goodwill retail store and donation center in Gastonia, NC.

You will support the Store Manager in creating a positive, productive environment for customers and employees. Responsibilities include driving sales, recruiting and onboarding, coaching staff, managing deposits and reports, and ensuring inventory and donations are processed efficiently.

Qualifications

• High school diploma or GED required.
• At least 2 years of retail management experience or equivalent education/experience.
• Ability to stand, walk, lift up to 50 pounds and perform a variety of physical tasks.

Responsibilities

• Lead store activities to ensure strong sales and production performance.
• Support recruitment, interviewing, hiring, and onboarding of new team members.
• Train and develop staff in alignment with company standards.
• Review and verify daily sales reports, deposits, and financial procedures.
• Coordinate product flow and shipments to meet sales goals.
• Open and close the store, manage deposits, and secure the building.
• Provide excellent customer and donor service, including resolving complaints.
• Supervise the processing of donated goods to ensure quality and sales readiness.
• Organize and rotate merchandise by category and color.
• Encourage team motivation through communication and performance feedback.

Skills

Retail management

Team leadership

Customer focus

Communication

Education

High school diploma or GED

Job description

Goodwill Industries of the Southern Piedmont, Inc. is seeking an Assistant Store Manager to help lead daily operations of a Goodwill retail store and donation center in Gastonia, NC.

You will support the Store Manager in creating a positive, productive environment for customers and employees. Responsibilities include driving sales, recruiting and onboarding, coaching staff, managing deposits and reports, and ensuring inventory and donations are processed efficiently.