Assistant Store Manager - Gastonia - Full-time

Goodwill Industries of the Southern Piedmont; Gastonia (NC); Presencial; USD 24.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual merit increases

Production bonuses

Career development and skill-building

Employee discounts

Full benefits: medical, dental, vision

Descripción de la vacante

Goodwill Industries of the Southern Piedmont is seeking an Assistant Store Manager to help lead daily store operations and the donation center. You will support the Store Manager to create a positive, productive environment for customers and staff, driving sales and operational efficiency.

You’ll recruit, hire, train, and mentor team members, review financials, manage inventory, and ensure excellent donor and customer service. A fast-paced environment rewards leadership and teamwork.

Formación

• High school diploma or GED.
• At least 2 years of retail management experience (or equivalent education/experience).
• Active engagement in fast-paced retail operations and team development.

Responsabilidades

• Lead store activities to drive sales and production performance.
• Recruit, interview, hire, and onboard new team members.
• Train staff to align with company standards and procedures.
• Review daily sales reports, deposits, and financial procedures.
• Coordinate product flow and shipments to meet sales goals.
• Open/close the store, manage deposits, and ensure security.
• Provide excellent customer and donor service, resolving issues.
• Supervise processing of donated goods for quality and readiness.
• Organize merchandise by category and color.
• Encourage motivation through communication and feedback.
• Report maintenance and safety concerns to leadership.
• Act as Store Manager in their absence.

Conocimientos

Leadership

Customer service

Retail operations

Staff training

Inventory control

Educación

High school diploma or GED

Herramientas

POS systems

Descripción del empleo

Description

This role offers the opportunity to earn quarterly incentive pay based on store performance, giving you the chance to be rewarded for helping exceed net income goals. Eligible team members can earn additional quarterly payouts, with the potential to earn up to over $1,000 per quarter based on results.

About Us

At Goodwill, we believe in the power of work to change lives. Our retail stores and donation centers support our mission by generating revenue to fund job training, employment placement services, and other community programs.

We Offer

• Starting pay of $20.95/hour


• Annual merit increases & production bonuses


• Free career development and skill-building classes


• Generous employee discounts


• Full-time benefits including medical, dental, vision, paid time off, and tuition reimbursement

Join a team where your work creates meaningful change.

What You'll Do

As an Assistant Store Manager, you'll help lead the daily operations of a Goodwill retail store and donation center. You'll support the Store Manager in creating a positive, productive environment for both customers and employees. Your key responsibilities include:

• Lead store activities to ensure strong sales and production performance


• Support recruitment, interviewing, hiring, and onboarding of new team members


• Train and develop staff in alignment with company standards


• Review and verify daily sales reports, deposits, and financial procedures


• Coordinate product flow and shipments to ensure inventory meets sales goals


• Open and close the store, manage deposits, and secure the building


• Provide excellent customer and donor service, including resolving complaints


• Supervise the processing of donated goods to ensure quality and sales readiness


• Organize and rotate merchandise by category and color


• Encourage team motivation through communication and performance feedback


• Report maintenance needs and safety concerns to store leadership


• Act as Store Manager in their absence

Requirements

A natural leader with strong organizational skills and a passion for retail operations and team development. You're customer-focused, hands-on, and thrive in a fast-paced environment.

• High school diploma or GED


• At least 2 years of retail management experience (or equivalent education/experience)


• This job keeps you engaged and active! Most of the time, you'll be talking, listening, standing, or walking. You'll frequently use your hands, reach, push, and pull. Occasionally, you may sit, kneel, stoop, throw, or twist. Regularly lifting up to 10 pounds, with occasional lifts up to 50 pounds, is required. Strong close, color, and depth vision are essential. Some local travel is involved.