Assistant Store Manager — Growth, Service & Operations

Deckers Brands; United States; On-site; USD 35,000 - 50,000; Full time

Job summary

Deckers Brands is seeking an Assistant Store Manager for HOKA to lead daily store operations and drive sales, service, and operational excellence. You will partner with the Store Manager to motivate the team and deliver the Brand vision on the sales floor.

You will recruit, train, and develop associates, manage labor, inventory, and visual standards, and support community events to promote the HOKA brand within the local market.

Qualifications

• 2–4 years minimum retail store management experience preferred.
• Excellent communication skills to convey Deckers Brands Vision and Mission to your team and customers.
• Excellent organizational skills and ability to coordinate people, resources, and services in order to address business goals and needs.
• Fantastic problem-solving skills and ability to work through challenges.

Responsibilities

• Drive and own key store goals including sales, conversion, NPS, and customer capture.
• Set targets and motivate team members to achieve goals within each shift.
• Ensure operational excellence in all aspects of the business and prioritize programs that enhance the customer journey.
• Take responsibility for day-to-day operations including training, visual merchandising, opening/closing, asset security, labor scheduling, inventory, and cash controls.
• Assist in recruiting, hiring, and training of team members to drive Brand awareness and exceptional service.

Skills

Retail management

Communication

Organizational skills

Problem solving

Multitasking

Job description

Deckers Brands is seeking an Assistant Store Manager for HOKA to lead daily store operations and drive sales, service, and operational excellence. You will partner with the Store Manager to motivate the team and deliver the Brand vision on the sales floor.

You will recruit, train, and develop associates, manage labor, inventory, and visual standards, and support community events to promote the HOKA brand within the local market.