Assistant Store Manager: Growth & Guest Experience

carters; Jackson (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Mental health benefits

Discount 30%

Referral bonuses

Education program

Paid time off

Parental leave

Professional development

Job summary

Carter's in Jackson, TN is seeking an Assistant Store Manager to be the first face of the brand for growing families. You will welcome customers and partner with the Store Manager to lead a team, train staff, and ensure outstanding service on the sales floor.

The role emphasizes a welcoming, inclusive environment, coaching on product styles and features, managing KPIs, scheduling, and merchandising standards. Prior retail supervisory experience is preferred, with a commitment to development.

Qualifications

• Minimum of 1 year of retail or related management experience.
• High school diploma or GED required.
• Proficient computer skills including Outlook and Excel.

Responsibilities

• Execute workforce management to ensure a customer-focused sales floor.
• Welcome customers and assist with product styles and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to meet service standards and KPIs.
• Analyze the business and drive KPI improvements with the team.
• Assist Store Manager with recruiting, training, and development.

Skills

Retail management

Leadership

Customer service

Microsoft Excel

Outlook

Education

High school diploma or GED

Tools

POS systems

Job description

Carter's in Jackson, TN is seeking an Assistant Store Manager to be the first face of the brand for growing families. You will welcome customers and partner with the Store Manager to lead a team, train staff, and ensure outstanding service on the sales floor.

The role emphasizes a welcoming, inclusive environment, coaching on product styles and features, managing KPIs, scheduling, and merchandising standards. Prior retail supervisory experience is preferred, with a commitment to development.