Assistant Store Manager — Finance & Customer Service

cngholdingsinc; Melvindale (MI); On-site; USD 42,000 - 55,000; Full time

Job summary

CNG Holdings, Inc. is hiring an Assistant Store Manager for our Check N Go, Allied Cash Advance, or Cash Store brands in Melvindale, MI. The role focuses on delivering outstanding customer service, educating customers on product options, and ensuring regulatory compliance across the store.

The position involves cash handling, loan/check-cashing operations, and adherence to company policies. Strong communication and multitasking skills are essential for success in a fast-paced retail environment.

Qualifications

• High school diploma, GED, or equivalent experience.
• 1+ year of experience with sales, customer service, and/or cash handling preferred.
• Strong customer service, active listening, and verbal and written communication skills.
• Proficient in Microsoft Office programs.
• Ability to multitask, prioritize, and work autonomously.
• Must have own reliable transportation with a valid driver’s license and insurance.

Responsibilities

• Serve and educate customers on products and services to meet their needs.
• Escalate issues to store manager or corporate office if unresolved.
• Answer telephone inquiries and process customer applications or requests.
• Perform outbound sales, courtesy, and collection calls per regulations and procedures.
• Explain solutions to customers and ensure they feel supported and valued.
• Handle cash drawer, deposits, and other cash handling duties.

Skills

Customer service

Cash handling

Retail sales

Verbal communication

Written communication

Active listening

Education

High school diploma or GED

Driver's license

Tools

Microsoft Office

Job description

CNG Holdings, Inc. is hiring an Assistant Store Manager for our Check N Go, Allied Cash Advance, or Cash Store brands in Melvindale, MI. The role focuses on delivering outstanding customer service, educating customers on product options, and ensuring regulatory compliance across the store.

The position involves cash handling, loan/check-cashing operations, and adherence to company policies. Strong communication and multitasking skills are essential for success in a fast-paced retail environment.