Assistant Store Manager — Fast-Track to Co-Manager

Journeys; Buffalo (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Excellent benefits

Employee discount

Commission and bonus potential

Job summary

Journeys is seeking an individual to assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve sales goals, control expenses, and protect company assets.

Responsibilities include recruiting, coaching, and developing the sales team, ensuring policy compliance, and executing company initiatives. The role requires 45 hours weekly, including nights and weekends, with a focus on driving a fun, high-energy customer experience.

Qualifications

• Prior retail management experience preferred.
• 6–12 months retail sales experience.
• Excellent interpersonal and customer service skills.
• Ability to work 45 hours per week, including nights and weekends.
• Completion of all training programs leading up to Co-Manager position or equivalent training.

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance.
• Assist in recruiting and hiring of high caliber employees with in-store needs.
• Assist in training and developing a successful sales team.
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices.
• Ensure that all company initiatives are properly implemented and to the standard of the company direction.
• Recognize talented staff and develop them for growth within the company.
• Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence.
• Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence.
• Effectively communicate all store needs to Store Manager and Manager In Training.
• Resolve customer issues effectively.
• Provide a fun, full service experience to all customers.
• Complete bank deposits.
• Understand the Journeys culture and demonstrate it to the team.

Skills

Customer service

Interpersonal skills

Coaching

Leadership

Job description

Journeys is seeking an individual to assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve sales goals, control expenses, and protect company assets.

Responsibilities include recruiting, coaching, and developing the sales team, ensuring policy compliance, and executing company initiatives. The role requires 45 hours weekly, including nights and weekends, with a focus on driving a fun, high-energy customer experience.