Assistant Store Manager: Fashion & Customer Experience

J.Crew Group; Blueberry Hill (KY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

60% discount on branded products

401(k) plan

Medical insurance

Paid time off

Employee discounts across brands

Job summary

J.Crew Group in Kentucky is seeking an Assistant Manager to lead a store team, drive profitability through customer connections and brand loyalty, and deliver exceptional service. You will provide coaching to sales associates, collaborate with the leadership team to adapt strategies, and ensure smooth operations while supporting community engagement.

This role requires 1–2 years of retail management, a passion for fashion, teamwork, and flexible scheduling, including nights, weekends, and

Qualifications

• 1–2 years of retail management experience.
• Passion for our brand, customers and teams.
• Stay up to date with fashion trends.
• Embrace teamwork, flexibility and courtesy.
• Able to bend, reach, lift up to 40 pounds.

Responsibilities

• Own assigned division: Visual Merchandising, Operations, HR, Service & Selling.
• Manage store operations, systems and technology with accountability.
• Assist Store Director with recruiting and training as needed.
• Partner with leadership to create a collaborative working environment.
• Ensure goals are exceeded and provide best-in-class service.
• Lead product knowledge sessions to boost authenticity with customers.
• Step into multiple sales floor roles when required.

Skills

Retail management

Customer service

Brand awareness

Team leadership

Flexibility

Job description

J.Crew Group in Kentucky is seeking an Assistant Manager to lead a store team, drive profitability through customer connections and brand loyalty, and deliver exceptional service. You will provide coaching to sales associates, collaborate with the leadership team to adapt strategies, and ensure smooth operations while supporting community engagement.

This role requires 1–2 years of retail management, a passion for fashion, teamwork, and flexible scheduling, including nights, weekends, and