Assistant Store Manager: Drive Store Ops & Service

Hibbett; Jefferson City (MO); On-site; USD 2,087,000 - 2,893,000; Full time

Job summary

Hibbett I City Gear in Jefferson City, MO is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. The role covers merchandising, staffing, scheduling, and adherence to company policies.

Responsibilities include supervising staff in the Store Manager’s absence, ensuring stock integrity, and promoting services and merchandise. This is an hourly position with a focus on delivering outstanding customer experiences.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative.
• Attention to detail with multi-tasking.
• Team-player who is passionate about customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility in the Store Manager’s absence.
• Recruit, train, and evaluate store personnel.
• Provide guidance to employees and customers across departments.
• Ensure profitability by monitoring inventory, sales, and expenses.
• Direct staff to meet department responsibilities and standards.
• Maintain awareness of inventory movement and customer trends.
• Deliver extraordinary customer service per policy manuals.

Skills

Retail experience

Customer service

Leadership

Communication

Teamwork

Job description

Hibbett I City Gear in Jefferson City, MO is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. The role covers merchandising, staffing, scheduling, and adherence to company policies.

Responsibilities include supervising staff in the Store Manager’s absence, ensuring stock integrity, and promoting services and merchandise. This is an hourly position with a focus on delivering outstanding customer experiences.