Assistant Store Manager: Customer Service & Team Growth

Dollar Tree, Inc.; Iowa; On-site; USD 42,000 - 52,000; Full time

Job summary

Dollar Tree, Inc. is seeking an Assistant Store Manager to support store operations, customer service, and team development.

This role assists with day-to-day activities, merchandise flow, opening/closing procedures, and compliance with corporate directives. You will help supervise and train Store Associates, maintain clean, well-stocked floors, and ensure a safe, friendly shopping environment for customers and staff.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required
• Store management experience in retail, grocery, or drug store environment is preferred
• Must be able to lift up to 55 lbs. and perform physical duties of the role

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address questions or concerns
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas
• Perform opening and closing procedures as needed
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills

Customer service

Store management experience

Team development

Strong communication

Education

High school diploma

Job description

Dollar Tree, Inc. is seeking an Assistant Store Manager to support store operations, customer service, and team development.

This role assists with day-to-day activities, merchandise flow, opening/closing procedures, and compliance with corporate directives. You will help supervise and train Store Associates, maintain clean, well-stocked floors, and ensure a safe, friendly shopping environment for customers and staff.