Assistant Store Manager - Customer Experience & Team Lead

Family Dollar

Lansing (MI)

On-site

USD 17,000 - 22,000

Part time

42 hours ago
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Family Dollar in Lansing, MI is seeking a part-time store associate to support daily store operations and assist customers with a friendly, helpful attitude. You will help stock merchandise, keep aisles neat, and follow company policies and procedures to ensure a safe shopping environment.

Responsibilities include assisting with opening/closing, processing directives, handling sales floor tasks, and supporting the Store Manager in training staff and maintaining promotional displays.

Qualifications

  • High school diploma or equivalent preferred.
  • Store management experience in retail, grocery, or drug store environment preferred.
  • Must be able to lift up to 55 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
  • Strong communication, interpersonal, and written skills required.
  • Ability to work in a high-energy, team environment required.
  • Exceptional customer service, organizational, and communication skills required.
  • Strong problem solving and decision-making skills required.

Responsibilities

  • Assist with store functions and day-to-day store activities.
  • Help customers in a positive, approachable manner and address questions or concerns.
  • Help organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
  • Perform opening and closing procedures as needed.
  • Process corporate directives and communications related to store activities.
  • Maintain promotional effectiveness of store fixtures and displays.
  • Assist in ordering merchandise, processing damaged merchandise, record keeping (payroll, scheduling, cash deposits/receipts), and loss prevention.
  • Maintain a neat and well-stocked sales floor and organized stockroom according to company standards.
  • Protect and secure all company assets, including store cash.
  • Adhere to safety guidelines and ensure all associates follow procedures.
  • Help Store Manager supervise, train, and develop Store Associates.
  • Maintain a positive, safe, and respectful environment with customers, associates, and leaders.
  • Maintain store cleanliness including bathrooms, floors, and trash removal.
  • Other duties as assigned.

Skills

Customer service
Communication
Interpersonal skills
Written skills
Team environment
Problem solving
Decision making
Organizational skills

Education

High school diploma or equivalent

Job description

Family Dollar in Lansing, MI is seeking a part-time store associate to support daily store operations and assist customers with a friendly, helpful attitude. You will help stock merchandise, keep aisles neat, and follow company policies and procedures to ensure a safe shopping environment.

Responsibilities include assisting with opening/closing, processing directives, handling sales floor tasks, and supporting the Store Manager in training staff and maintaining promotional displays.

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