Assistant Store Manager — Customer Experience Leader

Lids; Trumbull (CT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Career development

Team environment

Early wage access

Job summary

Lids in Trumbull, CT is looking for an Assistant Store Manager to lead daily operations, drive sales targets, and deliver exceptional customer service. You will work with the Store Manager to supervise staff, ensure policy compliance, and maintain store standards.

The role emphasizes coaching and training, strong teamwork, and a focus on loss prevention and customer satisfaction in a fast-paced retail environment.

Qualifications

• Proven ability to drive sales and minimize losses.
• Strong interpersonal and communication skills.
• Ability to work without direct supervision.

Responsibilities

• Act as Manager on duty for scheduling issues, customer complaints, and other concerns.
• Lead store associates through training programs, goal setting, and follow-up.
• Apply company policies and procedures to maintain store standards and assets.
• Recruit, train, and mentor staff to uphold brand standards and excellent service.
• Ensure adherence to visual merchandising, cash handling, and inventory processes.

Skills

Sales targets

Loss prevention

Interpersonal skills

Independent work

Job description

Lids in Trumbull, CT is looking for an Assistant Store Manager to lead daily operations, drive sales targets, and deliver exceptional customer service. You will work with the Store Manager to supervise staff, ensure policy compliance, and maintain store standards.

The role emphasizes coaching and training, strong teamwork, and a focus on loss prevention and customer satisfaction in a fast-paced retail environment.