Assistant Store Manager - Customer Experience Lead

dollartree; Louisville (KY); On-site; USD 40,000 - 60,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking an Assistant Store Manager in Louisville, KY to support store operations, customer service, and team development. You will assist with day-to-day activities, train staff, and ensure store standards and safety guidelines are followed.

The role requires strong communication, leadership, and customer service skills, with the ability to lift up to 55 lbs and work in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Physically able to lift up to 55 lbs and perform frequent lifting, walking, standing, and bending.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address questions or concerns
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, and cash register deposits and receipts, and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Communication skills

Leadership

Customer service

Team management

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking an Assistant Store Manager in Louisville, KY to support store operations, customer service, and team development. You will assist with day-to-day activities, train staff, and ensure store standards and safety guidelines are followed.

The role requires strong communication, leadership, and customer service skills, with the ability to lift up to 55 lbs and work in a fast-paced retail environment.