Assistant Store Manager

NAPA Auto Parts; Reynoldsburg (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in the automotive parts industry is seeking an Assistant Store Manager to enhance customer service and drive store growth. This role involves managing store operations, leading a team, and fostering a positive work environment. Ideal candidates will have a passion for customer care and experience in the automotive sector, ensuring a successful and engaging shopping experience for customers.

Benefits

Health Benefits

401K

Opportunities for Career Development

Qualifications

• Experience in automotive aftermarket or willingness to learn.
• Ability to lift 60 lbs.

Responsibilities

• Create a superior customer service experience.
• Manage inventory and operational issues.
• Drive store growth and increase sales.

Skills

Customer Care

Leadership

Inventory Management

Sales

Education

High School Diploma

Technical or Trade School

Job description

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Job Description

Imagine using your automotive or customer service expertise with both wholesale and retail customers daily, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to achieve maximum market penetration, drive store growth, and increase sales and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with teammates to drive store initiatives.
• Care about people and profit.
• Support learning and career growth opportunities.
• Lead a successful team, support the store manager, and manage store operations in a fast-paced environment.
• Manage inventory, safety, and operational issues.
• Ensure cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas.
• Drive operational and marketing programs, aiming for continuous improvement.
• Build customer relationships, assist with sales and service questions, and ensure positive experiences both in-store and over the phone.

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred.
• Experience in the automotive aftermarket, hobby/DIY, or willingness to learn automotive topics.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of cataloging and inventory management systems.
• Ability to lift 60 lbs.
• Preferred: automotive industry background, experience in parts retail, auto body, or management roles, ASE certifications, NAPA Know How.

Benefits and Culture

• Health benefits and 401K.
• Stable, Fortune 200 company with a family feel.
• Supportive company culture that values hard work and employee well-being.
• Opportunities for career development and advancement.

Additional Information

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Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail