Assistant Store Manager Retail Floor

CommunityAid; Mechanicsburg (Cumberland County); On-site; USD 45,000 - 52,000; Full time

Job summary

A leading company in the non-profit sector is seeking an Assistant Store Manager Retail Floor. This role involves overseeing store operations, ensuring customer satisfaction, and managing staff. The ideal candidate will possess strong leadership skills and a commitment to community values. Join a team that values teamwork and service while enjoying competitive compensation and benefits.

Benefits

Company incentive program for all employees

Qualifications

• Supervisory experience in retail or service environment preferred.
• Proficiency in English and valid Driver’s License required.

Responsibilities

• Oversee operational activities and ensure positive customer experiences.
• Manage staffing, training, and employee evaluations.
• Ensure compliance with policies and safety regulations.

Skills

Emotional intelligence

Communication

Critical thinking

Organizational skills

Adaptability

Education

High School diploma

Associate or bachelor’s degree

Job description

Join to apply for the Assistant Store Manager Retail Floor role at CommunityAid

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Join to apply for the Assistant Store Manager Retail Floor role at CommunityAid

• COMPANY INCENTIVE PROGRAM FOR ALL EMPLOYEES!
• MINIMUM STARTING SALARY $45,000., DEPENDENT UPON QUALIFICATIONS AND EXPERIENCE!

Purpose Of The Role

The Assistant Store Manager Retail Floor is a key leader within the store, potentially acting as the Store Manager in their absence. They oversee operational activities, ensuring positive experiences for employees and customers, and retail profitability, aligned with our Mission and Values. They set expectations for policy and procedure adherence, respond to employee performance issues, and foster a culture of respect, professionalism, teamwork, and service.

Key Areas Of Responsibility

• Operational Oversight: Promotes sales and marketing strategies, manages store layout and merchandising, conducts floor walks, and ensures product delivery and presentation standards.
• Customer Service: Ensures positive shopping experiences and handles complaints professionally.
• Cash Handling: Supervises cash procedures, including reconciliation and deposits, ensuring safety and accuracy.
• Staffing and Employee Development: Oversees staff, conducts interviews, manages training, and supports performance evaluations.
• Employee Engagement and Morale: Promotes engagement through meetings, check-ins, and recognition.
• Compliance and Safety: Ensures adherence to laws and policies, maintains a safe environment, and addresses safety concerns.
• Additional Duties: Performs other tasks as assigned by the Store Manager and supports other departments as needed.

Core Competencies

• Embrace CommunityAid’s 12 Core Behaviors and Mission
• Strong retail operations knowledge and leadership skills
• Emotional intelligence, communication, critical thinking, and confidentiality
• Organizational skills, adaptability, and availability for flexible scheduling
• High School diploma required; associate or bachelor’s degree preferred
• Supervisory experience in retail or service environment preferred
• Proficiency in English, valid Driver’s License, and eligibility to work in the U.S.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Non-profit Organizations