Assistant Store Manager Production Clothing
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Role Overview
The Assistant Store Manager Production Clothing is a key leader within the store, potentially serving as acting Store Manager in their absence. They oversee operational activities to ensure positive employee and customer experiences, as well as retail profitability, aligning with our Mission and Values. This role involves setting expectations for policy execution, responding to employee performance, and fostering a culture of respect, professionalism, teamwork, and cooperation.
Key Responsibilities
- Operational Oversight
- Monitor product quality for the sales floor.
- Adjust pricing based on data from the Operations Manager.
- Assess inventory and ragout trends with Store Management.
- Oversee the Bale Truck process and ensure daily baling.
- Track production metrics, communicate with the Production Lead, and collaborate to meet standards.
- Conduct daily floor walks and share insights with Store Management.
- Assume overall store functions when other management is absent.
- Staffing & Employee Development
- Oversee the Production Clothing Department staff.
- Hold regular one-on-one meetings with staff.
- Evaluate candidates for cultural fit and roles via interviews.
- Manage new staff onboarding and training, including cross-training.
- Coordinate with the Operations Manager for staffing levels and cross-training.
- Communicate performance expectations, coach, and document performance.
- Assist in annual employee reviews with input on performance.
- Employee Engagement & Morale
- Promote engagement through meetings, check-ins, events, and recognition.
- Compliance & Safety
- Ensure adherence to laws, policies, and procedures.
- Maintain a safe, clean, and organized environment.
- Address safety concerns promptly.
Core Competencies
- Support CommunityAid’s 12 Core Behaviors and Mission
- Warehouse and retail operations knowledge
- Leadership and interpersonal skills
- Effective communication and critical thinking
- Confidentiality and organizational skills
- Ability to work in a fast-paced environment
Qualifications
- High School diploma or equivalent required
- Business management degree preferred
- Supervisory production experience preferred
- Experience managing in a professional environment
- Ability to handle confidential information
- Flexibility to work evenings and weekends
- Proficiency in English
- Valid Driver’s License and eligibility to work in the U.S.
Physical Requirements
- Lift/carry 21-35 pounds frequently
- Occasionally carry up to 50 pounds
- Push/pull up to 20 pounds
- Stand for extended periods