Assistant Store Manager

NAPA Auto Parts; Columbus (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the automotive parts industry is seeking an Assistant Store Manager in Columbus, Ohio. This role involves leveraging automotive expertise and customer service skills to enhance store performance and team engagement. Candidates should be passionate about customer care and possess leadership abilities to thrive in a fast-paced retail environment. NAPA offers a supportive culture with opportunities for career development and excellent benefits.

Benefits

Outstanding Health Benefits

401K

Supportive Environment for Career Development

Qualifications

• Experience in automotive aftermarket or willingness to learn.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Create a superior customer service experience.
• Manage store operations to maximize sales and customer satisfaction.
• Lead a successful team and support the store manager.

Skills

Customer Care

Leadership

Inventory Management

Education

High School Diploma

Technical or Trade School Degree

Tools

Cataloging Systems

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts.

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Join to apply for the Assistant Store Manager role at NAPA Auto Parts.

Job Description

Imagine using your automotive or customer service expertise daily with both wholesale and retail customers, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with teammates to drive store initiatives.
• Care about people and profit.
• Support learning and career growth within a team environment.
• Lead a successful team, support the store manager, and manage store operations in a fast-paced retail setting.
• Manage store operations to maximize sales, profits, and customer satisfaction.
• Build, coach, train, and engage the crew to deliver excellent customer care and business results.
• Oversee inventory protection, asset management, safety, and operational issues.
• Maintain cleanliness and readiness of delivery vehicles, sales floor, stockroom, and outside areas.
• Implement NAPA operational and marketing programs, seeking continuous process improvements.
• Grow customer relationships, assist with sales and service questions, and ensure positive experiences both in-store and over the phone.

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred.
• Experience in the automotive aftermarket, hobby/DIY, or willingness to learn automotive concepts.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of cataloging and inventory management systems.
• Ability to lift up to 60 lbs.
• Preferred: automotive industry background, experience in parts stores, auctions, retail, auto body, or related management roles, ASE Certifications, NAPA Know How.

Why NAPA?

• Outstanding health benefits and 401K.
• Stable, Fortune 200 company with a family-like culture.
• Supportive environment for career development and leadership growth.

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GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail