Assistant Store Manager

NAPA Auto Parts; Fresno (CA); On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

Excellent health benefits

401K

Opportunities for career advancement

Job summary

NAPA Auto Parts is seeking an Assistant Store Manager to enhance customer service and drive store growth. This role involves leading a team, managing operations, and fostering a culture of employee engagement. Ideal candidates will have a passion for customer care and experience in the automotive industry.

Qualifications

• Experience or willingness to learn about the automotive aftermarket.
• Ability to thrive in a fast-paced environment.
• Knowledge of inventory management systems.

Responsibilities

• Lead a successful team and manage store operations.
• Maximize sales and customer service.
• Implement operational and marketing programs.

Skills

Customer care

Leadership

Inventory management

Education

High school diploma or equivalent

Technical or trade school courses

Job description

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Job Description

Imagine using your automotive or customer service expertise daily with both wholesale and retail customers, serving as a leader to your teammates, and leading NAPA to be the market's dominant parts supplier. If this sounds like you, NAPA is seeking a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with teammates to drive store initiatives.
• Care about people and profit.
• Learn and grow your career in a team environment with endless opportunities.

A Day In The Life

• Lead a successful team, support the store manager, and manage store operations.
• Maximize sales, profits, and customer service.
• Build, coach, train, and engage the team to deliver excellent customer care and results.
• Manage inventory, assets, safety, and operational issues.
• Ensure cleanliness and readiness of all store areas and delivery vehicles.
• Implement NAPA's operational and marketing programs, aiming for continuous improvement.
• Develop customer relationships and ensure positive in-store and phone experiences.

Qualifications

• High school diploma or equivalent; technical or trade school courses preferred.
• Experience or willingness to learn about the automotive aftermarket or DIY industry.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of inventory management systems.
• Ability to lift 60 lbs when necessary.

Preferred Qualifications

• Background in automotive, heavy equipment, farm, diesel, marine, or dealership industries.
• Experience in retail, auto body, auction, or fast-food management.
• Customer-centric mindset.
• ASE Certifications or NAPA Know How.

Why NAPA?

• Excellent health benefits and 401K.
• Stable, Fortune 200 company with a family feel.
• Supportive culture that values hard work and employee well-being.
• Opportunities for career advancement and ongoing development.
• Pay rate: $24.00 per hour.

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GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail