Assistant Store Manager

NAPA Auto Parts; Kansas City (MO); On-site; USD 45,000 - 60,000; Full time

Job summary

NAPA Auto Parts is seeking a passionate Assistant Store Manager to lead a team in delivering exceptional customer service and driving store growth. This role involves managing operations, fostering employee engagement, and enhancing customer relationships in a fast-paced retail environment. Join a stable, family-oriented company that values career development and offers competitive benefits.

Benefits

Competitive health benefits

401K

Opportunities for career development

Qualifications

• Experience in retail or related fields preferred.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Create a superior customer service experience.
• Manage store operations to maximize sales and customer satisfaction.
• Lead a successful team and support the store manager.

Skills

Customer Care

Leadership

Inventory Management

Education

High School Diploma

Job description

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Job Description

Imagine using your automotive or customer service expertise daily with both wholesale and retail customers, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, drive store growth, and increase sales and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with teammates to drive store initiatives.
• Care about people and profit.
• Support learning and career growth within the team.
• Lead a successful team, support the store manager, and manage operations in a fast-paced retail environment.
• Manage store operations to maximize sales, profits, and customer satisfaction.
• Build, coach, train, and engage the team to deliver excellent customer care and business results.
• Oversee inventory protection, asset management, safety, and operational issues.
• Ensure cleanliness and readiness of delivery vehicles, sales floor, stockroom, and outside areas.
• Implement operational and marketing programs, aiming for continuous process improvement.
• Grow customer relationships and ensure positive experiences both in-store and over the phone.

Qualifications

• High school diploma or equivalent; technical or trade courses are a plus.
• Experience or willingness to learn about the automotive aftermarket or related hobbies.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of inventory management systems.
• Ability to lift up to 60 lbs.
• Preferred: automotive industry background, ASE certifications, NAPA Know How, experience in retail or related fields.

Why NAPA?

• Competitive health benefits and 401K.
• Stable, Fortune 200 company with a family-oriented culture.
• Opportunities for career development and leadership support.

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GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail