Assistant Store Manager

NAPA Auto Parts; Marengo (IL); On-site; Full time

Job summary

NAPA Auto Parts is seeking an Assistant Store Manager to lead a team, enhance customer service, and drive store growth. This role requires strong leadership, a passion for customer care, and the ability to thrive in a fast-paced environment. Benefits include health insurance, a retirement plan, and paid time off. Compensation starts at $18.00/hour with potential for growth.

Benefits

Health Insurance

401(k) with Company Match

Paid Time Off

Employee Stock Purchase Plan

Tuition Reimbursement

Professional Development

Wellness Programs

Qualifications

• Experience or willingness to learn about the automotive aftermarket.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Create a superior customer service experience.
• Lead a successful team and manage store operations.
• Develop customer relationships and handle service inquiries.

Skills

Customer Care

Leadership

Inventory Management

Education

High School Diploma

Technical or Trade School Degree

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts.

Job Description

Imagine utilizing your automotive or customer service expertise daily with both wholesale and retail customers, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market. NAPA is seeking a passionate Assistant Store Manager. This role is ideal if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with teammates to drive store initiatives.
• Care about people and profit.
• Lead a successful team, support the store manager, and manage store operations in a fast-paced environment.
• Build, coach, train, and engage the team to deliver excellent customer care and achieve business results.
• Manage inventory, assets, safety, and operational issues.
• Maintain cleanliness and readiness of the store, delivery vehicles, and outside areas.
• Implement operational and marketing programs, aiming for continuous process improvement.
• Develop customer relationships, handle sales and service inquiries, and ensure a positive experience.

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred.
• Experience or willingness to learn about the automotive aftermarket or related fields.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of inventory management systems.
• Ability to lift up to 60 lbs.
• Preferred: background in automotive, heavy equipment, farm, marine, or dealership industries; experience in retail or fast-food management; ASE Certifications; NAPA Know How.

Benefits

• Health insurance: Medical, dental, vision.
• Retirement plan: 401(k) with company match.
• Paid time off: Vacation, personal days, holidays, sick leave, paternal leave.
• Additional perks: Employee stock purchase plan, tuition reimbursement, professional development, wellness programs.

This position starts at $18.00/hour with potential pay progression within 12 months. Compensation may vary based on skills and experience.

Additional Information

GPC is an equal opportunity employer and values diversity.