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Assistant Store Manager

NAPA Auto Parts

Stokesdale (NC)

On-site

USD 40,000 - 55,000

Full time

30+ days ago

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Job summary

NAPA Auto Parts is seeking an Assistant Store Manager to lead a team and enhance customer service in a fast-paced retail environment. This role involves managing store operations, driving sales, and ensuring a positive customer experience. Ideal candidates will have a passion for the automotive industry and a commitment to employee engagement and growth.

Benefits

Health benefits
401K
Career growth opportunities

Qualifications

  • Experience in the automotive aftermarket service industry preferred.
  • Ability to thrive in a fast-paced environment.

Responsibilities

  • Lead a successful team and support store manager.
  • Manage store operations to maximize sales and customer service.
  • Drive NAPA operational and marketing programs.

Skills

Customer Care
Leadership
Inventory Management

Education

High school diploma
Technical or trade school courses

Job description

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Job Description

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

Responsibilities
  • Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
  • Know how to provide daily leadership and create and sustain a culture of employee engagement
  • Know the importance of partnering with your teammates in order to drive company owned store initiatives
  • Care about people and profit
  • Want to join a team where you can learn and grow your career — the opportunities are endless!
A Day In The Life
  • Lead a successful team, support the store manager, and manage in our fast-paced retail stores
  • Manage store operations to maximize sales, profits and customer service
  • Build, coach, train and engage crew team to deliver superior levels of customer care and business results
  • Handle inventory protection, asset management, operational and safety issues
  • Ensure overall cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas
  • Drive NAPA operational and marketing programs while continuously improving processes and procedures
  • Grow customer relationships, assist with sales/service questions, and ensure a positive experience both in-store and on the phone
Qualifications
  • High school diploma or equivalent; technical or trade school courses or degree preferred
  • Experience in the automotive aftermarket service industry or hobby/DIY world, or willingness to learn automotive basics
  • Passion for delivering customer care and building long-term relationships
  • Ability to thrive in a fast-paced and complex environment
  • Knowledge of cataloging and/or inventory management systems
  • Ability to lift 60 lbs in some situations
Preferred Qualifications
  • Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
  • Experience in a parts store, auction, retail store, auto body/collision, or management in fast food/restaurant/convenience store
  • Customer-centric mindset
  • ASE Certifications
  • NAPA Know How certification
Why NAPA May Be the Right Place For You
  • Outstanding health benefits and 401K
  • Stable, Fortune 200 company with a family feel
  • Supportive company culture that values hard work and employee well-being
  • Opportunities for career growth and ongoing development

Interested in future opportunities? Join our Talent Community at jobs.genpt.com or create an account to receive email alerts for new job postings matching your interests.

GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.

Additional Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Sales and Business Development
  • Industry: Retail
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