Store Assistant Manager

NAPA Auto Parts; Village of Attica (NY); On-site; USD 39,000 - 42,000; Full time

Benefits offered by this job

Outstanding health benefits and 401K

Opportunities for career growth and ongoing development

Supportive company culture

Job summary

A leading company in the automotive parts industry is seeking a passionate Store Assistant Manager. This role involves providing exceptional customer service, managing store operations, and leading a team to achieve sales growth. Ideal candidates will have a high school diploma, experience in the automotive sector, and a commitment to customer care.

Qualifications

• Experience in the automotive aftermarket service industry or willingness to learn automotive basics.
• Ability to lift 60 lbs in some situations.
• Customer-centric mindset (external/internal).

Responsibilities

• Manage store operations to maximize sales, profits and customer service.
• Lead a successful team and support the store manager.
• Drive NAPA operational and marketing programs.

Skills

Customer care

Leadership

Inventory management

Sales

Education

High school diploma or equivalent

Technical or trade school courses or degree

Job description

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Job Description

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

Responsibilities

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
• Know how to provide daily leadership and create and sustain a culture of employee engagement
• Know the importance of partnering with your teammates in order to drive company initiatives
• Care about people and profit
• Want to join a team where you can learn and grow your career; opportunities are endless!
• A Day in the life:
• Lead a successful team, support the store manager, and manage in our fast-paced retail stores
• Manage store operations to maximize sales, profits and customer service
• Build, coach, train and engage the crew team to deliver excellent customer care and business results
• Handle inventory protection, asset management, operational and safety issues
• Ensure overall cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas
• Drive NAPA operational and marketing programs while continuously improving processes and procedures
• Grow customer relationships, assist with sales/service questions, and ensure a positive experience both in-store and over the phone

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred
• Experience in the automotive aftermarket service industry or hobby/DIY world, or willingness to learn automotive basics
• Passion for delivering customer care and building long-term relationships
• Ability to thrive in a fast-paced and complex environment
• Knowledge of cataloging and/or inventory management systems
• Ability to lift 60 lbs in some situations
• Preferred:
• Background or passion for automotive, heavy equipment, farm industry, diesel, marine, or dealership
• Experience in a parts store, auction, retail, auto body/collision, or management in fast food/restaurant/convenience stores
• Customer-centric mindset (external/internal)
• ASE Certifications, NAPA Know How

Benefits

• Outstanding health benefits and 401K
• Stable Fortune 200 company with a family feel
• Supportive company culture that values hard work and employee care
• Opportunities for career growth and ongoing development
• Pay rate: $18.50/hr

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GPC conducts business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, veteran status, or any other protected characteristic. We recruit, hire, train, promote, and terminate based on ability, achievement, experience, conduct, and legitimate business reasons.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail