Assistant Store Manager

NAPA Auto Parts; Pasadena (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the automotive parts industry is seeking an Assistant Store Manager to enhance customer service and drive store growth. This role involves leading a team, managing operations, and ensuring a positive customer experience. Ideal candidates will have a background in automotive service or a passion for learning about the industry, along with strong leadership skills. Join a supportive environment that values employee well-being and offers opportunities for career growth.

Benefits

Outstanding health benefits

401K

Opportunities for career growth

Qualifications

• Experience in automotive aftermarket service or willingness to learn.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Create superior customer service to drive store growth.
• Manage store operations and support the store manager.
• Build and engage the team for excellent customer care.

Skills

Customer care

Leadership

Inventory management

Education

High school diploma or equivalent

Technical or trade school courses

Tools

Cataloging systems

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts

3 days ago Be among the first 25 applicants

Job Description

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

Responsibilities

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
• Know how to provide daily leadership and create and sustain a culture of employee engagement
• Partner with your teammates to drive store initiatives
• Care about people and profit
• Want to join a team where you can learn and grow your career with endless opportunities!
• A typical day includes:
• Leading a successful team, supporting the store manager, and managing in a fast-paced retail environment
• Managing store operations to maximize sales, profits, and customer service
• Building, coaching, training, and engaging the team to deliver excellent customer care and business results
• Handling inventory protection, asset management, operational and safety issues
• Maintaining overall cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas
• Driving NAPA operational and marketing programs while continuously improving processes and procedures
• Growing customer relationships, assisting with sales and service questions, and ensuring a positive experience both in-store and over the phone

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred
• Experience in the automotive aftermarket service industry or hobby/DIY world, or willingness to learn automotive topics
• Passion for delivering customer care and building long-term relationships
• Ability to thrive in a fast-paced and complex environment
• Knowledge of cataloging and inventory management systems
• Ability to lift 60 lbs in some situations
• Preferred: background or passion for automotive, heavy equipment, farm industry, diesel, marine, or dealership experience
• Experience in parts store, auction, retail, auto body/collision, or management roles in related fields
• Customer-centric mindset (external/internal)
• ASE Certifications, NAPA Know How certifications are a plus

Why NAPA?

• Outstanding health benefits and 401K
• Stable, Fortune 200 company with a family-like culture
• Supportive environment that values hard work and employee well-being
• Opportunities for career growth and ongoing development

If this role sounds like a fit, please complete our quick and easy application. We look forward to considering you as a potential future team member at NAPA.

Next Steps

Please apply if you believe you are a good fit. We will be in touch! If not, explore other opportunities at jobs.genpt.com. You can also join our Talent Community or set up email alerts for future postings.

GPC is an equal opportunity employer and recruits based on ability, achievement, and conduct, without regard to protected characteristics.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail