Assistant Store Manager

JACK & JONES; Danbury (WI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Paid time off

Employee discount

Growth opportunities

Leadership training

Store openings support

Job summary

JACK & JONES is seeking an Assistant Store Manager in Danbury, CT to support the Store Manager in leading a fast-paced team and delivering an exceptional customer experience. You’ll oversee daily operations, coach colleagues, and participate in recruiting and training activities while aligning with brand standards.

The role offers a pathway to Store Manager, opportunities to influence in-store events, and a strong focus on leadership development within a growing US market.

Qualifications

• 1–3+ years of retail leadership experience.
• Ability to coach and develop a team.
• Strong communication and customer-service focus.

Responsibilities

• Lead and develop a team of 7–15 colleagues with coaching and feedback.
• Monitor and drive KPIs such as sales, conversion, ATV and UPT.
• Oversee daily store operations, inventory, scheduling, and merchandising.
• Support recruitment, onboarding, and development of store staff.
• Ensure compliance, loss prevention, safety, and store standards.

Skills

Retail leadership

Coaching

Customer service

Communication

Job description

WHY JOIN JACK&JONES?

At JACK & JONES, we believe great retail starts with strong leadership at every level.

Role

Assistant Store Manager

Location

Danbury, CT | Danbury Fair

Salary: Starting at $50,000.00 + Bonus

Reports to:

Store Manager

WHY JOIN JACK&JONES?

At JACK & JONES, we believe great retail starts with strong leadership at every level.

As an Assistant Store Manager, you’ll play a key role in supporting the daily operations of a high-volume, fast-paced store, while developing your leadership skills and preparing for your next step into Store Management.

You’ll be part of a brand that combines denim heritage with a trend-driven mindset, within a global company that offers real opportunities for growth and development.

WHAT WE OFFER:

• Competitive salary + performance-based bonus
• Comprehensive benefits package (medical, dental, vision)
• Generous paid time off + personal days
• Employee discount across BESTSELLER brands
• Opportunity to grow within a renowned global company expanding in the US market
• Clear pathway to Store Manager and beyond
• Hands-on experience in leading a high-volume retail business
• Opportunities to support new store openings and key projects
• Access to ongoing leadership development and training programs

Support the Business. Lead the Floor. Develop Your Team.

We’re looking for a motivated retail leader to support the Store Manager in driving results, leading the team, and delivering an exceptional customer experience.

WHAT YOU’LL BE RESPONSIBLE FOR:

Leadership & Team Support

• Support the Store Manager in leading, coaching, and developing a team of 7–15 colleagues
• Provide real-time feedback and coaching on the sales floor
• Help drive a positive, high-energy team culture
• Step in to lead the store in the absence of the Store Manager

Commercial Performance & Sales

• Support delivery of key KPIs including sales, conversion, ATV, and UPT
• Lead by example in customer service and selling behaviors
• Assist in analyzing performance and executing action plans to improve results
• Ensure strong product knowledge and visual merchandising standards

Operations & Store Execution

• Support daily store operations including scheduling, inventory, and stock flow
• Ensure smooth execution of opening/closing procedures
• Maintain a clean, organized, and customer-ready store environment

Recruitment & Team Development

• Support recruitment efforts including interviews and onboarding
• Help train and develop team members
• Contribute to building a strong internal talent pipeline

Compliance, Loss Prevention & Safety

• Ensure adherence to company policies and procedures
• Support loss prevention practices and inventory accuracy
• Maintain Health & Safety standards

WHO YOU ARE:

• 1–3+ years of experience in a retail leadership role
• Strong interest in developing into a Store Manager role
• Proven ability to support sales performance and customer experience
• Strong communication and coaching skills
• Commercially aware and eager to learn
• Organized and comfortable in a fast-paced environment
• Passionate about fashion and retail

We provide equal opportunities for everyone, irrespective of gender, age, ethnicity, national origin, sexual orientation, disability, or religious background, while creating an empowering environment where people can thrive and develop. For more information, visit www.about.bestseller.com.

About JACK & JONES

JACK & JONES is high-quality fashion for young men. Founded in 1990, it is now the largest business unit within BESTSELLER and, with 1000+ stores worldwide, one of the leading menswear retailers globally. With denim at its core, JACK & JONES combines heritage with innovation to deliver contemporary fashion.