Assistant Store Manager

Jack Jones; Wrentham (MA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Bonus

Medical, dental, vision

Paid time off

Employee discount

Growth opportunities

Training programs

Job summary

JACK & JONES in Wrentham, MA is seeking an Assistant Store Manager to support daily high-volume operations and lead a team on the floor. You will help drive sales, coach associates, and maintain an engaging, customer-focused environment that reflects the brand’s denim heritage.

The role offers a clear path to Store Manager, with a comprehensive benefits package and ongoing leadership development within a global company expanding in the US market.

Qualifications

• 1–3+ years of experience in a retail leadership role.
• Strong communication and coaching skills.
• Commercially aware and eager to learn.
• Proven ability to support sales performance and customer experience.

Responsibilities

• Lead and coach a team of 7–15 associates on the sales floor.
• Drive KPIs including sales, conversion, ATV, and UPT; model best selling techniques.

Skills

Retail leadership

Coaching

Customer service

Communication

Sales analytics

Job description

Role: Assistant Store Manager

Location: Wrentham, MA | Wrentham Village Premium Outlets

Salary: Starting at $50,000 + Bonus

Reports to: Store Manager

WHY JOIN JACK&JONES?

At JACK & JONES, we believe great retail starts with strong leadership at every level.

As an Assistant Store Manager, you’ll play a key role in supporting the daily operations of a high-volume, fast-paced store, while developing your leadership skills and preparing for your next step into Store Management.

You’ll be part of a brand that combines denim heritage with a trend-driven mindset, within a global company that offers real opportunities for growth and development.

WHAT WE OFFER:

• Competitive salary + performance-based bonus
• Comprehensive benefits package (medical, dental, vision)
• Generous paid time off + personal days
• Employee discount across BESTSELLER brands
• Opportunity to grow within a renowned global company expanding in the US market
• Clear pathway to Store Manager and beyond
• Hands-on experience in leading a high-volume retail business
• Opportunities to support new store openings and key projects
• Access to ongoing leadership development and training programs

Support the Business. Lead the Floor. Develop Your Team.

WHAT YOU’LL BE RESPONSIBLE FOR:

Leadership & Team Support

• Support the Store Manager in leading, coaching, and developing a team of 7-15 colleagues
• Provide real-time feedback and coaching on the sales floor
• Help drive a positive, high-energy team culture
• Step in to lead the store in the absence of the Store Manager

Commercial Performance & Sales

• Support delivery of key KPIs including sales, conversion, ATV, and UPT
• Lead by example in customer service and selling behaviors
• Assist in analyzing performance and executing action plans to improve results
• Ensure strong product knowledge and visual merchandising standards

Operations & Store Execution

• Support daily store operations including scheduling, inventory, and stock flow
• Ensure smooth execution of opening/closing procedures
• Maintain a clean, organized, and customer-ready store environment

Recruitment & Team Development

• Support recruitment efforts including interviews and onboarding
• Help train and develop team members
• Contribute to building a strong internal talent pipeline

Compliance, Loss Prevention & Safety

• Ensure adherence to company policies and procedures
• Support loss prevention practices and inventory accuracy
• Maintain Health & Safety standards

WHO YOU ARE:

• 1-3+ years of experience in a retail leadership role
• Strong interest in developing into a Store Manager role
• Proven ability to support sales performance and customer experience
• Strong communication and coaching skills
• Commercially aware and eager to learn
• Organized and comfortable in a fast-paced environment
• Passionate about fashion and retail

We provide equal opportunities for everyone, irrespective of gender, age, ethnicity, national origin, sexual orientation, disability, or religious background, while creating an empowering environment where people can thrive and develop. For more information, visit www.about.bestseller.com.

About JACK & JONES

JACK & JONES is high-quality fashion for young men. Founded in 1990, it is now the largest business unit within BESTSELLER and, with 1000+ stores worldwide, one of the leading menswear retailers globally. With denim at its core, JACK & JONES combines heritage with innovation to deliver contemporary fashion.