Assistant Store Manager

Bestseller Textilhandels GmbH; Columbia (MD); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Competitive salary + bonus

Paid time off + personal days

Growth opportunities in US market

Career path to Store Manager

Leadership development programs

Hands-on leadership in a high-volume,)

Job summary

JACK & JONES in Columbia, MD is seeking an Assistant Store Manager to support the Store Manager in leading a high-volume store and delivering an exceptional customer experience. The role offers a competitive salary with bonus potential and a clear career pathway within a global fashion brand.

You will supervise a team of 7-15, drive KPI performance, manage store operations, and participate in recruitment and development to build a strong internal talent pipeline.

Qualifications

• 1-3+ years of experience in a retail leadership role.
• Proven ability to support sales performance and customer experience.
• Strong communication and coaching skills.
• Commercially aware and eager to learn.

Responsibilities

• Lead and coach a team of 7-15 colleagues on the sales floor.
• Drive KPI performance including sales, conversion, ATV, and UPT.
• Oversee daily store operations, scheduling, inventory and stock flow.
• Support recruitment and onboarding; train and develop team members.

Skills

Leadership

Communication

Coaching

Customer service

Fashion knowledge

Job description

Location: Columbia, MD | The Mall in Columbia

Salary: Starting at$45,000 + Bonus

Reports to: Store Manager

WHY JOIN JACK&JONES?

At JACK & JONES, we believe great retail starts with strong leadership at every level.

As an Assistant Store Manager, you’ll play a key role in supporting the daily operations of a high-volume, fast-paced store, while developing your leadership skills and preparing for your next step into Store Management.

You’ll be part of a brand that combines denim heritage with a trend-driven mindset, within a global company that offers real opportunities for growth and development.

WHAT WE OFFER:

• Competitive salary + performance-based bonus
• Generous paid time off + personal days
• Opportunity to grow within a renowned global company expanding in the US market
• Clear pathway to Store Manager and beyond
• Hands-on experience in leading a high-volume retail business
• Opportunities to support new store openings and key projects
• Access to ongoing leadership development and training programs

Support the Business. Lead the Floor. Develop Your Team.

We’re looking for a motivated retail leader to support the Store Manager in driving results, leading the team, and delivering an exceptional customer experience.

WHAT YOU’LL BE RESPONSIBLE FOR:

Leadership & Team Support

• Support the Store Manager in leading, coaching, and developing a team of 7-15 colleagues
• Provide real-time feedback and coaching on the sales floor
• Help drive a positive, high-energy team culture
• Step in to lead the store in the absence of the Store Manager

Commercial Performance & Sales

• Support delivery of key KPIs including sales, conversion, ATV, and UPT
• Lead by example in customer service and selling behaviors
• Assist in analyzing performance and executing action plans to improve results
• Ensure strong product knowledge and visual merchandising standards

Operations & Store Execution

• Support daily store operations including scheduling, inventory, and stock flow
• Ensure smooth execution of opening/closing procedures
• Maintain a clean, organized, and customer-ready store environment

Recruitment & Team Development

• Support recruitment efforts including interviews and onboarding
• Help train and develop team members
• Contribute to building a strong internal talent pipeline
• Ensure adherence to company policies and procedures
• Support loss prevention practices and inventory accuracy
• Maintain Health & Safety standards

WHO YOU ARE:

• 1-3+ years of experience in a retail leadership role
• Proven ability to support sales performance and customer experience
• Strong communication and coaching skills
• Commercially aware and eager to learn
• Organized and comfortable in a fast-paced environment
• Passionate about fashion and retail

We provide equal opportunities for everyone, irrespective of gender, age, ethnicity, national origin, sexual orientation, disability, or religious background, while creating an empowering environment where people can thrive and develop. For more information, visit www.about.bestseller.com .

About JACK & JONES

JACK & JONES is high-quality fashion for young men. Founded in 1990, it is now the largest business unit within BESTSELLER and, with 1000+ stores worldwide, one of the leading menswear retailers globally. With denim at its core, JACK & JONES combines heritage with innovation to deliver contemporary fashion.

About JACK & JONES

JACK & JONES is high-quality fashion for young men. Founded in 1990, it is now the largest business unit within BESTSELLER and, with 1000+ stores worldwide, one of the leading menswear retailers globally. With denim at its core, JACK & JONES combines heritage with innovation to deliver contemporary fashion.