Team Leader

Jack Jones; Wrentham (MA); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

Staff discount

Training programs

Career growth

Job summary

JACK & JONES in Wrentham, MA is seeking a Sales Supervisor (Team Leader) to guide the store team in delivering outstanding customer service. You’ll support daily operations, drive sales, and help maintain brand standards in a fast-paced environment.

The role offers both part-time and full-time schedules, opportunities for development, and staff discounts as part of a global fashion company. Join us to grow with a dynamic team.

Qualifications

• Experience in a similar role.
• Strong interpersonal skills and customer-focused approach.
• Interest in fashion and trends.
• Excellent verbal and written communication abilities.
• Able to adapt to a fast-paced store environment.
• Proactive, target-driven with a collaborative mindset.

Responsibilities

• Delivering excellent customer service
• Supervising and supporting the sales team on the shop floor
• Leading daily briefs and setting team goals in alignment with store targets
• Supporting visual merchandising and maintaining brand presentation standards
• Assisting in training and onboarding new team members
• Monitoring and executing daily store operations, including stock management
• Acting as a keyholder and supporting opening/closing procedures

Skills

Experience in similar role

People interaction

Interest in fashion

Good communication

Thriving in moving environment

Result-driven mindset

Job description

Are you ready to deliver excellent customer service to all our customers in JACK & JONES?

Then join JACK & JONES as Sales Supervisor in Wrentham Village Premium Outlets & start growing your career with us!

INFO

• Title: Team Leader
• Hours: Part-time / Full-time
• Location: Wrentham, MA / Wrentham Village Premium Outlets

Your Responsibilities As a Sales Supervisor

As a Sales Supervisor, your role is to lead by example and ensure the team delivers outstanding customer service. You support the Assistant Store Manager in daily operations, drive sales performance, and help create a motivating and collaborative store environment. Your leadership plays a key role in achieving targets and maintaining high operational and visual standards.

DAILY TASKS

• Delivering excellent customer service
• Supervising and supporting the sales team on the shop floor
• Leading daily briefs and setting team goals in alignment with store targets
• Supporting with visual merchandising and maintaining brand presentation standards
• Assisting in training and onboarding new team members
• Monitoring and executing daily store operations, including stock management
• Acting as a keyholder and supporting opening/closing procedures

YOUR PROFILE

• You have experience in a similar role
• You like to interact with people
• You are interested in fashion
• You have good communication skills
• You thrive in a constantly moving environment
• You have a result driven mindset

What We Offer

• A flexible schedule and access to training programs
• Always have an incredible sense of style with our staff discount
• The possibility to grow your career with JACK & JONES / BESTSELLER
• A workplace where you are surrounded by fun, trendy collections, which is also part of an international fashion company in full development

INTERESTED

We provide equal opportunities for everyone, irrespective of gender, age, ethnicity, national origin, sexual orientation, disability, or religious background, while creating an empowering environment where people can thrive and develop. For more information, visit www.about.bestseller.com.

About Jack & Jones

JACK & JONES was founded to be the best denim brand for men & women globally and has always been focused on innovation, design, qualities, and trends. And today, over 35 years later, JACK & JONES has become one of Europe's leading producers of men's & women's fashionwear with more than 1000 stores in 38 countries.