Assistant Store Leader: People, Ops & Service

Rally House; Baton Rouge (LA); On-site; USD 23,000 - 33,000; Full time

Job summary

Rally House in Baton Rouge, LA is seeking an Assistant Coach to support store performance by upholding standards, coaching staff, and driving guest-focused service. You will partner with the Head Coach to hire, train, and mentor teammates while ensuring smooth operations and a safe shopping environment.

The role emphasizes coaching, adherence to merchandising directives, and leading teams through busy events and peak periods to maximize sales and guest satisfaction.

Qualifications

• 3+ years of experience in retail.
• 1+ year in a supervisory or team lead role.
• Associates or Bachelor’s degree preferred.

Responsibilities

• Partner with the Head Coach to attract, hire, and onboard talent.
• Lead ongoing training and development plans for team members.
• Coach performance, document feedback, and support corrective actions.
• Own execution of operational standards and routines.
• Ensure compliance with safety, cash handling, and policy standards.
• Lead execution of special events and hot markets.
• Drive daily, weekly, and monthly performance goals.

Skills

People leadership

Customer service

Operations management

Training & coaching

Communication

Adaptability

Education

Associates or Bachelor’s degree preferred

Job description

Rally House in Baton Rouge, LA is seeking an Assistant Coach to support store performance by upholding standards, coaching staff, and driving guest-focused service. You will partner with the Head Coach to hire, train, and mentor teammates while ensuring smooth operations and a safe shopping environment.

The role emphasizes coaching, adherence to merchandising directives, and leading teams through busy events and peak periods to maximize sales and guest satisfaction.