Assistant Store Leader - Inclusive Fashion & CX

Torrid; Pleasant Hill (CA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Employee discount 50%

Job summary

Torrid Pleasant Hill is seeking an Assistant Store Manager to lead a team in delivering a welcoming, inclusive customer experience and achieving store objectives. You will support the Store Manager in recruiting, training, and development to drive sales and profitability.

Responsibilities include operating the store to meet KPI goals, managing policies, payroll, scheduling, and loss prevention, while modeling The Torrid Connection in daily interactions with customers and staff.

Qualifications

• At least six months of specialty/apparel retail management experience with proven ability to lead teams to success and proven sales performance.
• Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience.
• Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success.
• Be fashioned focused and stay on top of current trends.

Responsibilities

• In partnership with Store Manager ensure store is achieving company objectives and KPI goals
• Provide leadership around running an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
• Help recruit, develop and train top talent who are sales, customer, and fashion-focused
• Set the example for The Torrid Connection and ensure the team is providing a shopping experience that will encourage positive customer connections and loyalty
• Support Store Manager in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Maintain an effective and open line of communication with Store Manager and District Manager

Skills

Retail management

Leadership

Customer service

Sales performance

Job description

Torrid Pleasant Hill is seeking an Assistant Store Manager to lead a team in delivering a welcoming, inclusive customer experience and achieving store objectives. You will support the Store Manager in recruiting, training, and development to drive sales and profitability.

Responsibilities include operating the store to meet KPI goals, managing policies, payroll, scheduling, and loss prevention, while modeling The Torrid Connection in daily interactions with customers and staff.