Assistant Store Leader: Grow Teams, Drive Store Excellence

Pet Supplies Plus; Fort Mill (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

Pet Supplies Plus in Fort Mill, SC is seeking an Assistant Store Team Leader to partner with the Store Team Leader in daily operations and store performance. You will coach department managers and team members, drive guest engagement, and uphold standards across merchandising, inventory, safety, and store conditions.

The role emphasizes leadership development, staffing, onboarding, and executing store initiatives, with responsibility for operations in the Store Team Leader's absence.

Qualifications

• Previous retail leadership experience required; 2+ years preferred.
• High school diploma or GED required.
• Strong leadership, communication, organization, and problem-solving skills.
• Ability to coach, develop, and hold leaders and team members accountable.
• Ability to understand store performance and identify opportunities for improvement.

Responsibilities

• Partner with the Store Team Leader in the day-to-day leadership and operation of the entire store.
• Provide leadership and direction to Department Managers, Shift Supervisors, and team members.
• Coach and develop store leaders and team members while reinforcing accountability and performance expectations.
• Assist with recruiting, interviewing, onboarding, training, and maintaining appropriate staffing.
• Help create a positive work environment that promotes engagement, accountability, development, and retention.
• Review store performance and identify opportunities to improve sales, productivity, neighbor engagement, and operational execution.
• Ensure standards for merchandising, inventory, animal care, cleanliness, safety, security, and overall store conditions are consistently maintained.
• Ensure consistent execution of daily stocking and down stocking, promotions, truck processing, inventory management, price changes, and other operational priorities.
• Resolve escalated neighbor, team member, and operational concerns.
• Support local marketing, community involvement, and store events.
• Assist with taking responsibility for overall store operations in the Store Team Leader's absence.

Skills

Retail leadership

Leadership development

Communication

Problem-solving

Coaching

Team building

Flexibility

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Pet Supplies Plus in Fort Mill, SC is seeking an Assistant Store Team Leader to partner with the Store Team Leader in daily operations and store performance. You will coach department managers and team members, drive guest engagement, and uphold standards across merchandising, inventory, safety, and store conditions.

The role emphasizes leadership development, staffing, onboarding, and executing store initiatives, with responsibility for operations in the Store Team Leader's absence.