Assistant Store Leader — Growth & Leadership in Retail

Pet Supplies Plus; Goose Creek (SC); Presencial; USD 40.000 - 55.000; Jornada completa

Descripción de la vacante

Pet Supplies Plus in Goose Creek, SC is seeking an Assistant Store Team Leader to partner with the Store Team Leader in the overall leadership and operation of the store. You will guide department managers and staff, uphold customer service, merchandising, inventory, and safety standards.

This role focuses on staff development, scheduling, hiring support, and maintaining a positive, neighborly environment while driving sales and store performance.

Formación

• Previous retail leadership experience required; 2+ years preferred.
• Strong leadership, communication, organization, and problem-solving skills.
• Ability to coach, develop, and hold leaders and team members accountable.
• Ability to understand store performance and identify opportunities for improvement.
• Basic computer skills, including Microsoft Office and the ability to learn company systems.
• Dependable with reliable transportation.
• Ability to work a flexible schedule based on business needs.
• Ability to climb ladders, bend, kneel, and lift up to 50 pounds.
• Ability to safely operate required store equipment after completing appropriate training.

Responsabilidades

• Partner with the Store Team Leader in the day-to-day leadership and operation of the entire store.
• Provide leadership and direction to Department Managers, Shift Supervisors, and team members.
• Coach and develop store leaders and team members while reinforcing accountability and performance expectations.
• Assist with recruiting, interviewing, onboarding, training, and maintaining appropriate staffing.
• Help create a positive work environment that promotes engagement, accountability, development, and retention.
• Review store performance and identify opportunities to improve sales, productivity, neighbor engagement, and operational execution.
• Ensure standards for merchandising, inventory, animal care, cleanliness, safety, security, and overall store conditions are consistently maintained.
• Ensure consistent execution of daily stocking and down stocking, promotions, truck processing, inventory management, price changes, and other operational priorities.
• Resolve escalated neighbor, team member, and operational concerns.
• Support local marketing, community involvement, and store events.
• Assume responsibility for overall store operations in the Store Team Leader's absence.
• Perform other duties and responsibilities as assigned based on the needs of the business.

Conocimientos

Retail leadership

Leadership

Communication

Organizational skills

Problem-solving

Coaching and development

Store performance analysis

Microsoft Office

Transportation reliable

Flexible schedule

Ladder/climb, lift up to 50 lbs

Operate store equipment

Educación

High school diploma or GED

Herramientas

Microsoft Office

Descripción del empleo

Pet Supplies Plus in Goose Creek, SC is seeking an Assistant Store Team Leader to partner with the Store Team Leader in the overall leadership and operation of the store. You will guide department managers and staff, uphold customer service, merchandising, inventory, and safety standards.

This role focuses on staff development, scheduling, hiring support, and maintaining a positive, neighborly environment while driving sales and store performance.