Assistant Store Leader: Elevate Service, Sales & Team

Lids; Austin (TX); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plan

Employee discount and perks

Paid time off

Career development opportunities

Early wage access

Job summary

Lids, a leading sports-gear retailer, seeks an Assistant Store Manager to oversee daily store operations in Austin. You will drive sales, manage staff, and ensure exceptional customer service, aligning with Lids’ standards and membership programs.

Responsibilities include training teams, handling scheduling, and upholding store policies while delivering an engaging, inclusive shopping environment for fans and customers alike.

Qualifications

• Ability to drive sales while minimizing loss.
• Excellent interpersonal and verbal communication skills.
• Capable of working without supervision.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints.
• Lead store associates through training and goal setting when the Store Manager is absent.
• Administer disciplinary steps when the Store Manager is unavailable.
• Ensure customer experience meets service standards and membership programs.
• Oversee scheduling, staffing, and adherence to company policies.

Skills

Sales results

Interpersonal skills

Independent work

Job description

Lids, a leading sports-gear retailer, seeks an Assistant Store Manager to oversee daily store operations in Austin. You will drive sales, manage staff, and ensure exceptional customer service, aligning with Lids’ standards and membership programs.

Responsibilities include training teams, handling scheduling, and upholding store policies while delivering an engaging, inclusive shopping environment for fans and customers alike.