Assistant Store Manager: Lead Team & Customer Experience

Lids; Houston (TX); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement plan

Employer-paid benefits (disability, AD

Paid time off

Employee discount

Career development

Bonus potential

Job summary

Lids Sports Group is seeking an Assistant Store Manager to lead daily operations at our Houston-area location. The role focuses on driving sales, delivering exceptional customer service, and maintaining store standards by leveraging Lids’ training programs and policies.

The position requires leadership, strong communication, and the ability to manage tasks in a fast-paced environment while supporting the Store Manager and the store team.

Qualifications

• Proven ability to drive sales and minimize loss.
• Strong verbal communication and professional demeanor.
• Able to work independently and manage accordingly.

Responsibilities

• Lead the selling strategy to achieve KPIs and sales targets.
• Resolve customer issues promptly to ensure a high-quality experience.
• Encourage participation in Lids membership programs and in-store promotions.
• Maintain store appearance, signage, and adherence to brand standards.
• Oversee staffing and store operations in the Store Manager's absence.

Skills

Sales results

Interpersonal skills

Self-motivation

Job description

Lids Sports Group is seeking an Assistant Store Manager to lead daily operations at our Houston-area location. The role focuses on driving sales, delivering exceptional customer service, and maintaining store standards by leveraging Lids’ training programs and policies.

The position requires leadership, strong communication, and the ability to manage tasks in a fast-paced environment while supporting the Store Manager and the store team.