Assistant Store Leader: Elevate Customer Experience & Ops

The Kroger Co.

South Carolina

On-site

USD 52,000 - 80,000

Full time

15 hours ago
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Benefits offered by this job

Healthcare coverage
Flexible scheduling
Employee assistance program
Discounts on purchases
Tuition reimbursement
Career training and growth

Job summary

The Kroger Co. is seeking an experienced Store Manager/Department Manager to lead daily store operations, coach teams, and drive sales while maintaining strong customer service standards. You will manage staffing, budgets, and merchandising initiatives in a fast-paced retail environment.

Join a renowned grocer focused on growth, teamwork, and community engagement, with comprehensive benefits and career development opportunities across our Kroger family.

Qualifications

  • Demonstrated experience leading, coaching, and developing associates to achieve customer service, operational, and business goals.
  • Experience using KPIs, metrics, and data insights to identify opportunities, solve problems, and support decisions.
  • Strong collaboration across departments and influence to drive store performance.

Responsibilities

  • Assist Store Manager in planning, implementing and executing merchandising and operating initiatives.
  • Lead teams to deliver best-in-class customer service and improve store performance.
  • Provide timely feedback to department heads and associates; manage labor and costs daily.
  • Drive sales, manage budgets, and optimize each department’s contribution.
  • Promote relationships with local community organizations and union reps when applicable.

Skills

Leadership
Coaching
KPIs
Data insights
Customer service
Operations

Education

High school diploma or GED

Job description

The Kroger Co. is seeking an experienced Store Manager/Department Manager to lead daily store operations, coach teams, and drive sales while maintaining strong customer service standards. You will manage staffing, budgets, and merchandising initiatives in a fast-paced retail environment.

Join a renowned grocer focused on growth, teamwork, and community engagement, with comprehensive benefits and career development opportunities across our Kroger family.

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