Assistant Store Leader: Drive Sales, Service & Ops

Lids; Madison (WI); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical/Dental/Vision

Retirement plan

Paid time off

Employee discount

Career development

Team environment

Early wage access

Bonus potential

Job summary

Lids Sports Group is seeking an Assistant Store Manager in Madison, WI. The role focuses on leading daily operations, coaching staff, and delivering exceptional customer service while upholding store standards and inventory control.

You'll be responsible for scheduling, training, and ensuring team performance, with emphasis on creating an energetic, inclusive retail environment and meeting KPI targets.

Qualifications

• Proven ability to drive sales while minimizing loss.
• Strong interpersonal skills and clear professional communication.
• Ability to work without direct supervision.

Responsibilities

• Act as Manager on Duty for scheduling issues and customer complaints.
• Lead store staff through scheduling, training, and follow-up.
• Enforce company policies and standards, including dress code and inventory safety.
• Ensure customer service excellence and product knowledge.
• Assist in recruiting and developing store personnel.

Skills

Sales results

Interpersonal skills

Independent work

Job description

Lids Sports Group is seeking an Assistant Store Manager in Madison, WI. The role focuses on leading daily operations, coaching staff, and delivering exceptional customer service while upholding store standards and inventory control.

You'll be responsible for scheduling, training, and ensuring team performance, with emphasis on creating an energetic, inclusive retail environment and meeting KPI targets.