Retail Team Lead: Store Operations & Service

T E C Industrial Inc; Green Bay (WI); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Medical, dental, vision coverage

Retirement plan

Employee discount

Paid Time Off

Bonus potential

Early Wage Access

Job summary

Lids Sports Group is seeking an Assistant Store Manager at our Green Bay, WI location. The role supports daily store operations, coaching of the sales team, and delivery of exceptional customer service to drive KPIs in a fast-paced retail environment.

Responsibilities include managing staff, scheduling, training, merchandising standards, and ensuring a positive, inclusive store culture while optimizing sales and customer satisfaction.

Qualifications

• Minimum retail supervisory or leadership experience preferred.
• Excellent communication and interpersonal skills.
• Strong ability to manage store operations and customer experiences.

Responsibilities

• Act as Manager on duty for scheduling issues and customer concerns.
• Lead store associates through training and regular follow-up.
• Ensure compliance with policies, procedures, and dress code.
• Oversee staffing, scheduling, and daily store operations.
• Support recruiting, performance feedback, and store KPIs.

Skills

Customer service

Leadership

Sales goals

Team coaching

Cash handling

Job description

Lids Sports Group is seeking an Assistant Store Manager at our Green Bay, WI location. The role supports daily store operations, coaching of the sales team, and delivery of exceptional customer service to drive KPIs in a fast-paced retail environment.

Responsibilities include managing staff, scheduling, training, merchandising standards, and ensuring a positive, inclusive store culture while optimizing sales and customer satisfaction.