Assistant Store Leader: Drive Customer Experience & Growth

The Kroger Co.; Plainfield (IN); Sur place; USD 55 000 - 85 000; Plein temps

Avantages offerts par ce poste

Health insurance

Flexible scheduling

Counseling & financial tools

Employee discounts

Tuition reimbursement

Career growth

Résumé du poste

The Kroger Co. in Plainfield, IN is seeking an experienced Department Manager to lead store operations and drive customer satisfaction. You will supervise departments, coach associates, analyze KPIs, and implement merchandising and operating initiatives to meet sales and budget goals.

This role offers growth opportunities, comprehensive benefits, and a collaborative work environment within a leading American grocer.

Qualifications

• High school diploma or GED required.
• 1 year of experience as department manager or equivalent.
• Experience leading, coaching and developing associates to achieve goals.
• Experience using KPIs, metrics and data insights to drive decisions.
• Collaborative mindset across departments to improve store performance.

Responsabilités

• Lead and coach store departments to achieve sales and customer service goals.
• Drive staffing, scheduling, budget and labor management daily.
• Analyze performance data and communicate action plans with teams.
• Collaborate with department heads to execute merchandising plans.
• Promote inclusive leadership and maintain compliance with policies.

Connaissances

People leadership

Coaching

Customer service

Decision making

Communication

Team collaboration

Formation

High school diploma/GED

Description du poste

The Kroger Co. in Plainfield, IN is seeking an experienced Department Manager to lead store operations and drive customer satisfaction. You will supervise departments, coach associates, analyze KPIs, and implement merchandising and operating initiatives to meet sales and budget goals.

This role offers growth opportunities, comprehensive benefits, and a collaborative work environment within a leading American grocer.