Assistant Store Leader: Drive Growth & Customer Experience

The Kroger Co.; Nashville (TN); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Counseling support

Employee discounts

Tuition reimbursement

Career training programs

Job summary

The Kroger Co. seeks a Store Manager to lead all aspects of store operations, staffing, scheduling, safety, and customer service. You will drive sales, manage budgets, and ensure a welcoming, compliant shopping environment that reflects Kroger’s standards.

You will partner with department managers to execute merchandising plans, coach leaders, analyze KPIs, and build positive community relationships. This is a high-impact retail leadership role in Nashville that rewards initiative, teamwork, and

Qualifications

• High school diploma or GED required.
• 1 year of experience as department manager, service manager, or in an equivalent role.
• Demonstrated experience leading, coaching, and developing associates to achieve customer service and business goals in a fast-paced retail environment.
• Demonstrated experience using KPIs, metrics, and data insights to identify opportunities, solve problems, and support business decisions.
• Proven ability to collaborate across departments and influence others to drive store performance.

Responsibilities

• Assist store manager and associates in achieving a favorable customer shopping experience and develop associate interest in customer service/relations to enhance Kroger's reputation.
• Lead teams in planning, implementing and executing merchandising/operating initiatives.
• Develop action plans/communications to associates on Associate Insight survey results.
• Identify store opportunities, develop timely solutions and create action plans to ensure plan implementation.
• Model inclusive leadership and ensure top customer service from associates and customers.

Skills

Leadership

Coaching

KPIs

Collaboration

Retail operations

Education

High school diploma/GED

Job description

The Kroger Co. seeks a Store Manager to lead all aspects of store operations, staffing, scheduling, safety, and customer service. You will drive sales, manage budgets, and ensure a welcoming, compliant shopping environment that reflects Kroger’s standards.

You will partner with department managers to execute merchandising plans, coach leaders, analyze KPIs, and build positive community relationships. This is a high-impact retail leadership role in Nashville that rewards initiative, teamwork, and