Assistant Store Coach & Team Growth Lead

Rally House; Greenwood (IN); On-site; USD 23,000 - 34,000; Full time

Job summary

Rally House is seeking an Assistant Coach to act as the Assistant Store Manager, supporting store performance and team development. You will drive training, coaching, and adherence to standards while maintaining a guest-focused environment.

You’ll step in as operational leader-on-duty when the Head Coach is away and help execute merchandising, service, and special events to boost sales and guest satisfaction.

Qualifications

• 3+ years of experience in retail
• 1+ year in a supervisory or team lead role
• Availability to work 40 hours per week with open availability including daytime, nights, weekends, holidays, and events

Responsibilities

• Partner with the Head Coach to attract, hire, and onboard talent
• Lead ongoing training and development plans for team members
• Coach performance, document feedback, and support corrective actions
• Build engagement through recognition, communication, and follow-up
• Own execution of operational standards and routines
• Validate Playbook adherence through observation and walkthroughs
• Ensure compliance with safety, cash handling, and policy standards
• Act as operational leader-on-duty in the Head Coach’s absence
• Lead execution of special events and hot markets
• Drive daily, weekly, and monthly performance goals

Skills

Adaptability

Problem-solving

Communication

Leadership

Delegation

Education

Associates or Bachelor’s degree preferred

Job description

Rally House is seeking an Assistant Coach to act as the Assistant Store Manager, supporting store performance and team development. You will drive training, coaching, and adherence to standards while maintaining a guest-focused environment.

You’ll step in as operational leader-on-duty when the Head Coach is away and help execute merchandising, service, and special events to boost sales and guest satisfaction.