Assistant Coach: Store Leader & Team Developer

Rally House; South Bend (IN); On-site; USD 23,000 - 33,000; Full time

Job summary

Rally House in the United States is seeking an Assistant Coach to support store performance, training, and a guest-focused environment. You will help maintain a steady, organized operation and contribute to a welcoming shopping experience.

You will partner with the Head Coach to attract and onboard talent, coach performance, manage merchandising, and drive events that boost sales while upholding store standards and a positive team culture.

Qualifications

• 3+ years of experience in retail.
• 1+ year in a supervisory or team lead role.
• Associates or Bachelor's degree preferred.
• Availability to work 40 hours per week including days, nights, weekends, and holidays.

Responsibilities

• Partner with Head Coach to attract, hire, and onboard talent.
• Lead ongoing training and development plans for team members.
• Coach performance, document feedback, and support corrective actions.
• Build engagement through recognition, communication, and follow-up.
• Own execution of operational standards and routines.
• Lead merchandising and ensure visual directives are followed.
• Drive service quality, resolve guest concerns, and ensure follow-up.

Skills

Drives for Results

Customer Centric

Action Oriented

Develops Teams

Communicates Effectively

Resilience

Education

Associates or Bachelor's degree preferred

Job description

Rally House in the United States is seeking an Assistant Coach to support store performance, training, and a guest-focused environment. You will help maintain a steady, organized operation and contribute to a welcoming shopping experience.

You will partner with the Head Coach to attract and onboard talent, coach performance, manage merchandising, and drive events that boost sales while upholding store standards and a positive team culture.