Assistant Spa Manager — Sales & Front Desk Leader

Hand & Stone Franchise Corp; Philadelphia (Philadelphia County); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to drive our spa operations. The role is designed for individuals passionate about client interactions, eager to learn about wellness, and ready to expand their sales experience.

Ideal candidates will lead the front desk, train sales associates, collaborate with spa managers to foster a client- and team-centered culture, educate members on services and memberships, and manage tasks like scheduling and payroll

Qualifications

• Demonstrates growth-focused leadership in spa settings.
• Excels in connecting with clients and coaching sales teams.
• Educates members on services, upgrades, and memberships.
• Experience with payroll, scheduling, inventory, and sales reporting is a plus.

Responsibilities

• Lead front desk operations and supervise sales associates.
• Coach and motivate a sales team to achieve targets.
• Collaborate with spa managers to build a client- and team-focused culture.
• Educate clients on services, memberships, and product upsells.
• Assist with administrative tasks such as scheduling and payroll when needed.

Skills

Sales leadership

Customer service

Team coaching

Front desk operations

Job description

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to drive our spa operations. The role is designed for individuals passionate about client interactions, eager to learn about wellness, and ready to expand their sales experience.

Ideal candidates will lead the front desk, train sales associates, collaborate with spa managers to foster a client- and team-centered culture, educate members on services and memberships, and manage tasks like scheduling and payroll