Spa Sales & Front Desk Manager - Growth Leader

Hand & Stone Massage and Facial Spa

Hackensack (NJ)

On-site

USD 42,000 - 65,000

Full time

14 days+
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Benefits offered by this job

Training & development
401(k)
Bonus based on performance
Employee discounts
Flexible schedule

Job summary

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to drive spa operations and lead the front desk. This role focuses on client interactions, training sales associates, and partnering with spa managers to cultivate a client- and team-centric culture.

Ideal candidates excel in member conversions, educate guests on services and memberships, manage payroll and scheduling, handle inventory and sales reporting, and adapt strategies to meet business needs across

Qualifications

  • Experience leading a front desk and coaching a sales team.
  • Ability to educate guests on services, memberships and upgrades.
  • Experience with payroll, scheduling and inventory control.
  • Strong customer service orientation with result-driven mindset.

Responsibilities

  • Run front desk operations and supervise sales associates.
  • Collaborate with spa managers to maintain a client- and team-focused culture.
  • Monitor and report on sales metrics and member conversions.
  • Assist with payroll, scheduling and inventory management as needed.

Skills

Sales leadership
Customer service
Coaching
Time management

Education

High school diploma or equivalent

Tools

Payroll systems
Scheduling software
Inventory management systems
Sales reporting tools

Job description

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to drive spa operations and lead the front desk. This role focuses on client interactions, training sales associates, and partnering with spa managers to cultivate a client- and team-centric culture.

Ideal candidates excel in member conversions, educate guests on services and memberships, manage payroll and scheduling, handle inventory and sales reporting, and adapt strategies to meet business needs across

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