Assistant Spa Manager — Sales & Client Experience Leader

Hand & Stone Massage and Facial Spa; Philadelphia (Philadelphia County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to drive spa operations and lead a dynamic front desk. You will coach sales associates, coordinate with spa managers, and cultivate a client- and team-centered culture.

Ideal candidates enjoy client interactions, are eager to learn the wellness industry, and can balance administrative tasks such as scheduling, payroll, and reporting with a commitment to delivering high-quality services and memberships.

Qualifications

• Growth-focused leadership with front desk experience.
• Ability to coach and motivate a sales team.
• Willingness to educate clients on services, upgrades, products, and memberships.
• Experience with administrative tasks such as scheduling, payroll, inventory, and sales reporting.
• Passion to drive results across varied business hours, including evenings and weekends.

Responsibilities

• Run the front desk operations and supervise sales associates.
• Collaborate with spa managers to maintain client and team culture.
• Educate members and guests on services, upgrades, products, and memberships.
• Handle administrative tasks, payroll, scheduling, and inventory management.
• Track sales performance and report on results.

Job description

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to drive spa operations and lead a dynamic front desk. You will coach sales associates, coordinate with spa managers, and cultivate a client- and team-centered culture.

Ideal candidates enjoy client interactions, are eager to learn the wellness industry, and can balance administrative tasks such as scheduling, payroll, and reporting with a commitment to delivering high-quality services and memberships.