Assistant Spa Manager: Sales & Client Experience

Hand & Stone Franchise Corp; Philadelphia (Philadelphia County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to drive spa operations. The role centers on leading the front desk, coaching a sales team, and delivering exceptional client experiences.

The ideal candidate combines leadership, sales acumen, and a passion for wellness to promote services, memberships, and product upsells. Availability for varied hours is expected.

Qualifications

• Strong leadership at front desk and team training.
• Proven ability to coach and motivate a sales team.
• Excellent client interaction and upselling focus.
• Experience with payroll, scheduling, inventory management, and reporting.

Responsibilities

• Oversee front desk operations and guest flow.
• Train and mentor sales associates to meet service and membership goals.
• Collaborate with spa managers to foster a client- and team-centered culture.
• Lead by example in client interactions and team leadership.
• Educate members and guests on services, upgrades, products, and memberships.

Skills

Leadership

Sales

Customer service

Coaching

Multi-tasking

Job description

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to drive spa operations. The role centers on leading the front desk, coaching a sales team, and delivering exceptional client experiences.

The ideal candidate combines leadership, sales acumen, and a passion for wellness to promote services, memberships, and product upsells. Availability for varied hours is expected.